Desktop Software for PC

[rick123uk]

Hi. Since downloading BB desktop version 7.0 I am no longer able to sync my contacts, calendar, tasks and memo functions from my Curve 9360 to my laptop using the USB connection. When I attempt to do so I get the following error messages:

'Synchronisation Error - Error while reading field value'

also:

'Synchronisation Error - Error opening data store accessor object'

Also when attempting to configure and sync the MEMO function I get the following error message:

'The organiser applications on your computer aren't supported

Does anyone have a solution to this? Thanks

[dagro]

I have the same problem when I want to sync my contacts.

Did you find a sollution?

[rick123uk]

Hi. No, I had no luck. I'd like to get the previous version back (v.6 ?) somehow. At least that worked fine. But I do not know how. Any ideas?

[dagro]

I was fortunate to also had my contacts loaded on OUTLOOK.  No problem when syncing with Outlook contacts!!

[J3ss3Blu3]

same problem here, need help. All was fine till i updated the bold9000 to 5.0 and than the same error on all my blackberry syncing devices Torch9800 and the bold9000. Message is in german:"Fehler beim öffnen eines Datenspeicherungs-Zugriffsobjekts" english:"Error opening data store accessor object".

I dont understand how this could happen.

[sdgardne]

Hi and Welcome to the Community!

I suggest this thread:

• http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!

[bajona]

I have the same problem with my 9800 cleanly starting over is not the answer I've done it. and why would I want to do that when this is my business phone.  Howabout fixing the errors of give back the old program. I wished I didn up date. cuz I hate microsoft out look I like my windows and outlook will not transfer.