09-30-2012 07:25 PM
Can someone assist me please. I'm have problems with my synchronization with outlook. I am using the Blackberry desktop software version 7.1 (bundle 1149). A problem keeps occurring where when I attempt to sync my phone with my computer the sync preview shows that it wants to delete calendar entries from my computer when I did not request that. Is there a way to rectify this issue?
10-04-2012 10:03 AM
Welcome to the BlackBerry Support Community.
Can you please verify that the appointments being deleted during synchronization are still on your BlackBerry® Bold™ 9900 smartphone? If they have been removed due to the Keep Appointments setting, the synchronization will try to remove them from Microsoft® Outlook® as well. This KB article provides more information on this. "Calendar items occurring in the past are being deleted from the calendar application on the computer" http://bbry.lv/KKQSel
Hope this helps.
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