Desktop Software for PC

[MaazAhmed]

BlackBerry Desktop Software Version :- 7.1.0.37

BlackBerry Device Software Version :- 7.1 Bundle 1646 (v7.1.0.523, Platform 5.1.0.393)

BlackBerry Device :- Bold 9900

Windows 7

While syncing contacts to and fro , from the device and windows contacts, experiencing the following Runtime Error :-

' Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Program ...

This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information. '

[sdgardne]

Hi and Welcome to the Community!

I don't find a specific KB that is exactly on point to your description...perhaps you will have better luck searching:

• http://btsc.webapps.blackberry.com/btsc/microsites/microsite.do

Otherwise, I'd suggest this thread:

• http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!