09-02-2009 05:07 PM - edited 09-02-2009 05:08 PM
I am having issues with restoring data on my Blackberry Curve 8330. I am running BB DM 220.127.116.11 and on my device v18.104.22.168.
I have a saved backup file from a while ago that I am trying to restore my contacts list and my messages list from. I'll list my procedure below for getting the error message:
Open Desktop Manager, type in device password, click on Backup and Restore, click on Advanced, click on File -> Open, select the file and open it, and I get a message that says "Error - The data was not recognized by the desktop."
Recently I have reinstalled windows to fix my slow computer, I reinstalled DM off the Blackberry.com website. And It won't let me open the file.
Does anyone have any advice on this? Thanks!
Solved! Go to Solution.
09-02-2009 06:28 PM
This sounds strangly similar to this thread:
I suggest you keep an eye on that thread for helpful information...