Each time I start BB Desktop manager, a process called Rim Transcoder*32.exe starts after 5-10 seconds and takes over my CPU (using between 65% and 98%). The whole computer then becomes nearly unusable until I kill the process using Windows task manager. I once let the program run while I went to a meeting on the theory that the tr5anscoder was doing something that would only be done once (such as encoding videos or something). When I returned some hours later, the process had indeed stopped. The next time I ran BBDM the process started up and took over the computer again. This makes it almost unusable. One clue is that the process starts regardless of whether there is a BB attached or not. I have tried both repairing and fully uninstalling BBDM adn reinstalling but no joy.
- Does anyone know what this process actually does?
- Will BBDM work for syncing properly if I kill the process with Task Manager?
- How can I get rid of the problem?
Thanks for any advice!
Hi,
Thanks for the reply - you steered me in the right direction 
.
The only thing is - removing the 'My Videos' folder works only once. After re-starting the software it re-appears. The next thing I tried was unticking 'convert videos' .
Both the above made no difference. Transcoder.exe would return and tie up the computer resources.
So, the next thing was to remove 'My Videos' and create a folder with nothing in it (I called it NULL) and point the 'sync videos from your computer to your device' there.
This has cured my problems.
Without upsetting people, I cannot be very positive about this Blackberry Desktop Software. Without the above problems it is a resource hog (Rim.Desktop.exe). If someone had a net-top with say an Atom processor, this software would be render the computer unusable.
