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Hi and Welcome to the Community!
Here is a KB that discusses that error:
- KB32537 "Error: COLTransBase::MoveFirstSummaryRecord: Unable to move to first or next row' is encountered when synchronizing calendar data with Desktop Manager
Unfortunately, all it does is acknowledge the problem, but provides no solution yet. You should keep monitoring that KB to see when they update it with a fix.
In the meantime, I suggest this thread:
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck and let us know!
 button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. | |||
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