Desktop Software for PC

[FK12]

Thanks Prince.

Its working now but am surprised why RIM has not corrected the problem for so long now. Even the latest desktop version has the same issue. Any hope in future.

Thanks for all the support.

[prince2012]

Hi FK12

You are welcome and glad it worked for you

Regarding this issue Rim is aware of it and they are constantly working on a lots of issues day and night,I am sure a good workaround for  this error will soon be released.

Take Care.

[altunays]

I also would like to thank you for this support. Strange but old version solved synchronization problem. (I have more than 3000 entries in my contact list)
But I really couldn't understand how still couldn't RIM solve this problem?
Best regards

[prince2012]

Hi altunays

                     You are welcome and its nice if that workaround solved your issue with synchronization. I am sure soon a good resolution or workaround will be offered.

Regards

prince2012

[yogadame]

I have the same error, where will I find my address book?

[Retiefu]

I found the answer to solve this problem and it works like a charm.  I just copied in the solution which I found on another website:

Gurudev Basavaraj Goud • http://forums.crackberry.com/desktop-software-f153/desktop-error-crtranrec-getlinkedrecordid-745361/

Easy Way : go through your contact until you find contact with facebook picture profile , the empty picture which normally in your facebook profile before you assign a photo to, just delete this type of pictures and will work, Capture1.JPG

long way : I found out the address book records with picture not there (from Facebook appl) by this method.

In Tools-Desktop Options-Configure Sync Logging Options set Logging Method-Full (default is None).

Then do the sync, when error comes and sync finishes; under Help (? on top right hand side) select 'Support Resources'->'Organizer Sync Logs' (this html file is saved under 
Cocuments and Settings<current user>Local SettingsApplication DataResearch In MotionBlackBerry DesktopXCPCSync.OEMSyncSDK.209.601Log).

Open the file in browser or html editor. Go to bottom. Go up a few lines and you will find the entry with the picture problem, this is the last entery before the orange line , each entery contain 20 fields.

Go to blackberry handset address book, locate the address and delete the picture.