11-17-2008 12:01 PM
I have a very frustrating problem with my Blackberry.
I sync my BB with my desktop computer and my laptop. Things happen smoothly and with no errors - but it is very difficult to get the same information on all three devices.
When I change an item (Task, Contact, Calendar, or Note) on computer A, the BB is updated with that information, as it should be. Where the problem arises is when I subsequently sync with computer B. At that point, the sync doesn't recognize that the information on the BB has changed, so it doesn't update on computer B. Then if I change the same item on computer B, it overwrites the previous change on the BB, so I lose the first change that had gotten there from computer A. After a while, computers A and B are very different in their data, and the BB is a random combination of the 2.
The only way I have found around this problem is go to the item (after the first sync above) in the BB, edit it, and save it. At that point, computer B now recognizes that the item has changed on the BB, and it updates the item on computer B.
Since I make frequent changes on both computers, this whole process is a tremendous hassle.
There must be a flag in the BB that is set when an item is updated on the BB, but it doesn’t get set after a sync-driven change. Hence the subsequent sync doesn’t know about the change, and treats the item’s data as old.
The thing of it is, I used a series of Treos for years, and never had this kind of problem. This is the one area that makes me regret having switched mobile platforms – and it’s a big, daily regret.
I have updated the desktop software to the latest version (several times), without this behavior being affected.
Here are my system specifics:
Verizon World Edition
Firmware version V22.214.171.124
Desktop manager version 126.96.36.199
12-10-2008 02:10 PM