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kelvinsoo
Posts: 1
Registered: ‎02-04-2014
My Device: 9900
My Carrier: Maxis

Synchronization Error with Outlook 2007

Need help. Whenever I sync with Outlook 2007, I will always end up with this error message... CRTranRec::GetLinkedRecordId: Invalid linked record Id I checked the phone contact list, it seems not updated to the Outlook Contact list... any idea how to resolve this issue????
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sdgardne
Posts: 48,059
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Synchronization Error with Outlook 2007

Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • Article ID: KB31008 "CRTranRec:: GetLinkedRecordId : Invalid linked record Id" is displayed when synchronizing Contacts with BlackBerry Desktop Software
  • Article ID: KB33247 "CRTranRec:: GetLinkedRecordId : Invalid linked record Id" is displayed when synchronizing Calendar with BlackBerry Desktop Software

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!


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