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Hi and Welcome to the Community!
With the latest Desktop Software, there have been several similar errors. For some, things work perfectly, for others not so much. Consequently, the best recommendation I can give you is a truly clean "start over"...here's a process (with subsequent discussion in thread, including a way to obtain older versions):
Good luck!
 button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. | |||||||
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