Desktop Software for PC

[FOX1]

I have been a BB user for years and this is my first attempt at this.

I have a BB Bold 9930

Recently when attempting to synchronize the device with my PC I get the following Error message.

Synchronization Error!

An error has occurred during an attempt to access a device data base record.

After I cancel the attempt the device continues to communicate and transfer photos and music but not my contacts or calendar?

Any suggestions?

Thanks for the Help!

[hmthepirate]

Hello FOX1 and welcome to the BlackBerry Support Community Forums.

Sorry to hear you're experiencing a sync issue with your device.

KB31752 addresses this error you are encountering. 

Let us know if you are able to resolve it after following the steps.

Thanks!