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Desktop Software for PC

New Member
Posts: 1
Registered: ‎11-07-2012
My Carrier: BSNI

Unable to configure bluetooth

I am using a BlackBerry Bold 9700. I am unable to configure bluetooth connectivity. The bluetooth  is deselcted in the connection options menu. Only USB is seen.


My device is already paired with my laptop. {I am  using Windows 7 in the laptop.}. Even after pairing, when I am trying to connect the device through bletooth, it is not working. I am indeed trying to transfer some music files from the PC to the bb device.


Pl suggest a solution

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BlackBerry Technical Advisor (Retired)
Posts: 3,198
Registered: ‎01-27-2010

Re: Unable to configure bluetooth

Hi balajed and welcome to the BlackBerry Support Community Forums!


Have you downloaded and installed the latest version of the BlackBerry® Desktop Software? If not, make sure you have the latest version by going to www.blackberry.com/desktop to do so.






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