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Desktop Software for PC

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balajed
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balajed
Posts: 1
Registered: ‎11-07-2012
My Carrier: BSNI

Unable to configure bluetooth

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‎11-07-2012 11:26 AM

I am using a BlackBerry Bold 9700. I am unable to configure bluetooth connectivity. The bluetooth  is deselcted in the connection options menu. Only USB is seen.

 

My device is already paired with my laptop. {I am  using Windows 7 in the laptop.}. Even after pairing, when I am trying to connect the device through bletooth, it is not working. I am indeed trying to transfer some music files from the PC to the bb device.

 

Pl suggest a solution

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BlackBerry Technical Advisor
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Cpt_Sweatpants
Posts: 2,806
Registered: ‎01-27-2010

Re: Unable to configure bluetooth

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‎11-19-2012 08:15 AM

Hi balajed and welcome to the BlackBerry Support Community Forums!

 

Have you downloaded and installed the latest version of the BlackBerry® Desktop Software? If not, make sure you have the latest version by going to www.blackberry.com/desktop to do so.

 

Thanks.

 

-CptS

 

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