If you are using Internet Explorer, please remove blackberry.com from your compatibility view settings.

Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Desktop Software for PC

Reply
Visitor
gshyda
Posts: 1
Registered: ‎06-19-2012
My Device: Blackberry Playbook
My Carrier: Airtel

Unable to install Blackberry desktop software 7.0

[ Edited ]

Hi..

 

  Earlier I was using BB desktop software 6.0. Later I updated to version 7.0. Due to some windows installer issues, I un installed the version 7.0 by using jv6 power tools application. During un installation, I had been prompted to delete some registry files. After that I downloaded the version 7.0 from black berry US site to re-install the desktop software. During installation of version 7.0, Windows Installer popped up and showing

 

  "The configuration data for this product is corrupt. Contact your support personnel."

 

Looking forward to your assistance.

 

 

Please use plain text.
JSanders
Posts: 83,774
Likes: 22,788
Solutions: 5,871
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unable to install Blackberry desktop software 7.0

I would suggest that you perform a clean uninstall of your current Desktop Software

Article ID: KB02206 How to perform a clean uninstall of the BlackBerry Desktop Software

 

and then, download the latest v7.0 Desktop Software and install again.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.