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Contributor
Pegs
Posts: 12
Registered: ‎04-12-2011
My Carrier: Orange

Re: Updated to DM 6, cannot configure sync

AAAAAAAAAGGGGGGGGGGHHHHHHHHHH - still getting an Intellisynce Unknown Error code when I try to configure BB 9780 for the 1st time - I am about to return the phone and try a different make - I am running an XP Pro Service Pack 3 pc - I am using Panda Global Protection with the firewall off and using the Windows firewall - what else can I try to make this damm thing work.

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New Contributor
hughesjohn23
Posts: 5
Registered: ‎04-15-2011
My Carrier: Vodafone

Re: Updated to DM 6, cannot configure sync

Bifocals,

 

Thank you for that suggestion.

 

For some reason i can not find an refernece to / option to turn wireless sync off or on on BB.

 

i have tried Menu / Options under calender, contacts, memo pad & tasks but these does not seem to be any such option.

 

Any suggestions?

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New Member
alksong
Posts: 1
Registered: ‎04-18-2011
My Carrier: DiGi

Re: Updated to DM 6, cannot configure sync

most people including me install over the old DM 5 and think it will remove it. Well it doesnt and both versions will clash each other. Once you remove DM5(make sure you uninstall includes removal of settings as well). Once you remove DM 5, the new DM will work like a breeze

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New Contributor
Mohawk1
Posts: 4
Registered: ‎04-25-2011
My Carrier: Rogers

Cannot configure calendar

I updated to version 6 but it wouldn't sync my calendar.

I uninstalled it and reinstalled it but that didn't work.

I uninstalled it and reinstalled 5 and that still hasn't fixed it.

It will sync my outlook task, contacts, and notes but not the calendar.

Curve 8900, windows XP 2002 processional, Outlook 2007

 

I'm dying without my calendar. Any help?

Thanks

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New Contributor
hughesjohn23
Posts: 5
Registered: ‎04-15-2011
My Carrier: Vodafone

Re: Cannot configure calendar

my previous post refers

 

I have uninstalled DM6, and downloaded & reinstalled DM5.

 

it works perfectly !!

 

If i had known this at the outset i wouldnt have wasted days on DM6!

 

i will not be accepting any updates from RIM in future.

 

If it aint broke....

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New Contributor
Mohawk1
Posts: 4
Registered: ‎04-25-2011
My Carrier: Rogers

Re: Cannot configure calendar

I think I am now on my 5th time downloading version 5.

Could this be something in an outlook setting?

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New Contributor
scoreguy
Posts: 2
Registered: ‎05-04-2011
My Carrier: T-Mobile

Re: Cannot configure calendar

Totally frustrating. After upgrading to WIN7 I clean uninstalled DM 5 and installed DM 6. When trying to sync my Outlook 2010 calendar and Address book, it stops after reading the BB 8820 and reports "One or more configured folders are not available. Update folder mapping and try again". I had been very successful with DM 5 running under Outlook 2007/ Vista for almost a year. Now I'm dead in the water.

What do I have to do to make this thing work? 

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BlackBerry Technical Advisor
ViciousFerret
Posts: 3,372
Registered: ‎07-26-2010

Re: Cannot configure calendar

Hey Mohawk1,

 

Try going to the steps in this KB article to restore the calendar setting in BlackBerry Desktop Software:

 

www.blackberry.com/btsc/KB23978

 

 


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



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New Contributor
Mohawk1
Posts: 4
Registered: ‎04-25-2011
My Carrier: Rogers

Re: Cannot configure calendar

THANKS!!!!

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BlackBerry Technical Advisor
ViciousFerret
Posts: 3,372
Registered: ‎07-26-2010

Re: Cannot configure calendar

You're welcome.  Let me know if you have any more questions. :smileyhappy:


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



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