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pickpro
Posts: 1
Registered: ‎04-25-2008
My Device: Not Specified

Verifying forwarding address after Outlook upgrade

Working with a client using Blackberry Desktop software version 4.3 with the desktop redirector.  He upgrade Outlook from 2003 to 2007.  He has an Exchange account and a couple pop3 accounts setup and I believe his default account got set incorrectly at one point.  There are messages pending in the desktop redirector that quite possibly have the wrong email address associated with them.  I haev removed and reinstalled several times, including removing registry settings and folders manually.

 

I have created a new Outlook profile to verify there is no issue with PST / OST files being corrupt.  I cann't get the pending messages to purge or the "Verifying forwarding address" status to go away. 

 

Any further suggestions?  None of the options I have found online or in these forums seem to apply or be an option to me.  Where are these pending messages stored?  Is there a file I can wack somewhere?

 

Thanks in advance -   Greg

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