Welcome to the Official BlackBerry® Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

Desktop Software for PC

Reply
New Contributor
chennai
Posts: 3
Registered: 06-01-2010
My Carrier: Airtel

When clicking on Sync Button, nothing happens

Hi,

I have a problem with the Desktop Manager. Installation worked well and it when I start the program and have the BB connected everything looks fine. The program tells me it is connected to the BB and also on the BB I see there is a connection.

Only thing: When I want to click on “Sync” or any other option, NOTHING happens.

I tried version 5.0, 5.1.0, 4.7 all with the same error. I am sure it is something with my Laptop. I am using Vista (32) have all updates installed. I use Firefox, not Explorer (but Explorer is still installed).

 

Please help. Maybe a plug-in needed for the program is missing on my laptop?!?

 

Thanks,

Frank

Please use plain text.
New Contributor
chennai
Posts: 3
Registered: 06-01-2010
My Carrier: Airtel

Re: When clicking on Sync Button, nothing happens

one more thing: I do not see the PIN number / device in the lower left corner. I just installed the software on a XP computer and there it works fine. I have Vista on my laptop.

Please use plain text.