02-04-2012 07:43 PM
I've been trying to back up data from my Torch 9810, specifically my contact list, onto my laptop. I opted for a "quick" backup. The backup process is completed and indicates its saved to my C: drive but I cannot find any data except for the photos from the phone. I do wind up with an Adope icon labeled Torch 9810 on my desktop but when I open it I get a box saying the file cannot be opened because it is not in a supported file or because the file has been damaged. I've tried this twice so far with the same results. Any suggestions anyone?
02-05-2012 12:08 AM
If you're backing up your data, you'll be looking for a *.ipd file on your PC, normally saved to your MyDocuments folder.
You will need something like MagicBerry from MenaStep to extract your contacts to an XLS file.