02-04-2012 07:43 PM
I've been trying to back up data from my Torch 9810, specifically my contact list, onto my laptop. I opted for a "quick" backup. The backup process is completed and indicates its saved to my C: drive but I cannot find any data except for the photos from the phone. I do wind up with an Adope icon labeled Torch 9810 on my desktop but when I open it I get a box saying the file cannot be opened because it is not in a supported file or because the file has been damaged. I've tried this twice so far with the same results. Any suggestions anyone?
02-05-2012 12:08 AM
If you're backing up your data, you'll be looking for a *.ipd file on your PC, normally saved to your MyDocuments folder.
You will need something like MagicBerry from MenaStep to extract your contacts to an XLS file.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.