Desktop Software for PC

[cappellogroup]

hi,

unfortunately i am not able to installa the Desktop Manager 6.1.0 B38 Multilanguage on a pc having windows 7 - 64 bits, i already installed it on another pc with windows 7 - 32 bit and it worked.

please tell me how to solve this problem.

regards

Salvatore

[ahmadjie79]

can you send live preview screen shoot?

[mwrpoole]

I'm having the same problem. It seems to install ok but when it launches an error occurs:

'Blackberry Desktop Software has stopped working. A problem caused the program to stop working correctly.'

[cappellogroup]

I just solved this problem upgrading the java app.

[ahmadjie79]

do it like capello....

[cappellogroup]

yes, thanks a lot ahmadjie!

[ahmadjie79]

your welcome buddy

[mwrpoole]

i've upgraded Java to latest version but still no joy....

[ahmadjie79]

complete uninstall first, restrat your PC/LAPTOP, run setup again with "Run As Administrator"

if not work download this JAVA "jre-6u31-windows-i586-s" u Can Download From HERE, hope this help

[mwrpoole]

thanks that's sorted it now