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Desktop Software for PC

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New Contributor
sihalanick
Posts: 3
Registered: ‎02-05-2012
My Device: 9700
My Carrier: Bell

connected my phone into my computer via. USB

[ Edited ]

Hello. I've been having trouble with my phone. I just got my Bold 9700 two days ago, and I've decided to tweak it a little. Once I connected my phone into my computer via. USB, two autoplay windows (as usual) popped up, one for my SD Card, and one for my Device itself, then Blackberry Desktop Manager popped up, then it froze. I force quit it and closed the program, then upon removing my phone (by ripping it out aside from Safely Removing it) from the USB then connecting it again, my Device Storage did not autoplay, and it did not show up as a device when I opened "My Computer", but my SD Card Storage shows up. If it's any help, I'm using OS 6 (6.0.0.723, Platform 6.6.0.248). I've tried the calfix thing, but I don't think it applies to my phone, as it's PID_8004.

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Contributor
pvdiamon
Posts: 33
Registered: ‎05-16-2008
My Device: 9850 Torch
My Carrier: US Cellular

Re: HOWTO : use your blackberry as a USB device

Be sure to battery pull (reboot phone) and reboot computer, before anything else.

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New Contributor
sihalanick
Posts: 3
Registered: ‎02-05-2012
My Device: 9700
My Carrier: Bell

Re: HOWTO : use your blackberry as a USB device

I still need help guys!
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Contributor
Abdu1lla
Posts: 20
Registered: ‎02-14-2012
My Device: BB
My Carrier: CO

Re: HOWTO : use your blackberry as a USB device

Dear,

 

What help you need please?

 

Regards,

Abdulla,

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