11-28-2012 04:33 PM
You're restoring from the Desktop Software on your PC?
What's happening, what error,, you didn't say.
11-28-2012 04:48 PM
Open your Address Book > menu key > Filters, make sure all of them are UNchecked.
If not, look at Options > Status.
press the Menu key > Database Sizes.
What are the number to the right of Address Book data?
11-29-2012 11:33 AM
No filters on.
Can't find Database size but I have 237MB of free storage space.
Try again, I need to know.
Try Options > Device > Status > Menu key > Database sizes.
11-29-2012 03:42 PM
Article ID: KB10339 How to use BlackBerry Desktop Software to restore data to a BlackBerry smartphone from a backup file
When you get to the section asking you to select the backup file, you will click on the "select data" and then scroll the Address Book.