Desktop Software for PC

[Vedauwoo]

Since my desktop software was upgraded, everytime I open it...I get the message that "Either there is no defaul mail client or the current mail client cannot fulfill the messaging request.  Please run Microsoft Outlook and set it as the default mail client."

Problem is...I opened up MS Outlook and it **is** set as the default mail client.....so what gives?  

[tanzim]

While installing Desktop Manager which email setting have you selected? BES or BIS?

[Vedauwoo]

I don't recall being asked such a question on install......of course, the version I had on the CD that came with my Blackberry did not have the "email" features that the upgrade does....and as far as I recall, the upgrade did not ask such a question either....

Is this a setting I should change somewhere?  What should it be....whatever it isn't now?  lol

[Vedauwoo]

Still having this issue....any ideas?

[sdgardne]

Uninstall Desktop Manager:

http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB02206&slic...

Obtain the latest DM software:

http://na.blackberry.com/eng/services/desktop/

Launch your default email client.

Reinstall DM from the latest download.

[Vedauwoo · Accepted solution]

Figured this out today....it was looking for "MS Outlook" to be set as the default mail client.....*not* "MS Outlook Express" which I was using....

I set up the Outlook program and it seems to be working fine now.