Desktop Software for PC

[kenz123]

 I just downloaded blackberry desktop manager and when I connect it to my phone it asks for a password. I don't know what my password is, i tried my password to ulock my phone my password for downloading apps but neither worked i don't have any other passwords for my phone. I feel really silly asking this but what is this password? thanks in advance!

[JSanders Resident Expert]

kenz, it is actually the very same password as that on your device.

Remember though, if you're entering the password on your 9300, say your password is '1234', and you don't press the ALT key for EACH character, your actual password on a full keyboard will be 'wers'

[kenz123]

Thank you! don't I feel silly obviously numbers and letters are different! thanks for the fast reply i really appreciate it if i have any questions i'll definitely ask them here

[JSanders Resident Expert]

ohh... did you get the Desktop Software open?