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Desktop Software for PC

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ilaria12
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ilaria12
Posts: 7
Registered: ‎02-17-2012
My Carrier: virgin

desktop software cannot connect with BB

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‎02-17-2012 05:52 AM

Hello

my desktop software cannot connect to my mobile. I have tried unistalling and reinstalling the desktop software, hard reset of the BB. USB cable works. Anything else i could try? Many thanks.

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FozzieBear
Posts: 2,032
Registered: ‎07-13-2009

Re: desktop software cannot connect with BB

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‎02-22-2012 12:29 PM

Hello ilaria12,

 

The following article addresses issues with detecting your BlackBerry® smartphone within the BlackBerry® Desktop Software:

 

http://www.blackberry.com/btsc/KB00125\

 

We hope this helps.

 

Thank you.



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