Desktop Software for PC

[crdp]

I upgraded my desktop software to version 7.0.0.43 yesterday and since then my sync freezes when I try to sync with my desktop. I never had problems previoisly. I'm running on Windows 7.

[JSanders Resident Expert]

If you want to return to an earlier version of the Desktop Software...

--From your PC > Control Panel > Add/Remove Programs, remove your current BlackBerry Desktop Software.
--Reboot your PC (Start > Turn off , etc)
--Upon startup, download this file: "610_b034_multilanguage"
from this link: http://www.blackberryforums.com/rim-software/253387-archived-rim-desktop-software.html#post1744114
--Install that file by double-clicking on it and following the prompts to complete the installation.

[anuyt]

Hello,

I'm facing exactly the same problem.  I've already reinstall 2 times the new BDS buth still the same.  Is there no other ideas except downgrading into previous version?

I did not had such problem in the past.  Thanks !

[wilwoods]

You have to downgrade.. This problem is common on other threads and the only solution so far is to un-install Version 7 and reinstall Version 6.. Its the only way I could get my 9700 to work and sync again.

butten there may be a new version of 7 coming that fixes this bug

[imothers]

Same thing for me - the sync freezes at "preparing sync preview" Win 7 64 bit, BB Bold 9780, sync via Bluetooth. Gues I have to find an hour or 2 to roll back to 6.x

[JSanders Resident Expert]

---

anuyt wrote:

Hello,

  Is there no other ideas except downgrading into previous version?

---

That's the best advice... the instructions are posted just above your post.

[imothers]

The previous version is also available here  http://www.4shared.com/file/lclByIqC/610_b034_multilanguage.html 

You have to join "4shared.com" but it is free and the file seems to be OK (no embedded virus or other nasty things as far as i can tell).  It worked finr for me - Win 7 64 Bit.

[ridr]

I got 7.0.0.43 to work on my Windows XP system:

1) selected device> forget device

2) reconnected bold 9900 to set up new partnership

3) chose to sync all organiser data from device to computer (deleting all organiser data on computer)

4) synced successfully

5) changed preferences to 2-way sync

6) synced successfully again

[mofo1969]

I am having the same problem.   I have been a loyal blackberry fan for the past ten years, and this is getting to be too much.  

My phone bricked on me last week, and now this- 

thanks blackberry!

[crdp]

Deleted version 7 and went back to version 6.

Hopefully RIM will sort themselves out soon!

Just hope the PB OS2 isn't going to be full of holes!!!