Desktop Software for PC

[sunstorm24]

hi.. just got my blackberry curve 9320, i tried to download desktop manager/software for my pc but the version 7 doesnt work because im using windows xp. can i possibly get an an earlier version of desktop software? cant find it on this web, im showing only the v7..

please help.. thanks a lot

[sdgardne · Accepted solution]

Hi and Welcome to the Community!

Here are a couple of repositories...

• http://www.blackberryforums.com/rim-software/253387-archived-rim-desktop-software.html#post1744114
• http://www.blackberryos.com/downloads.php?do=cat&id=110

Good luck!

[sunstorm24]

hi.. thanks for the welcome

however, i tried downloading the v5 but got an error 1904 and when i tried to open the desktop manager and insert my my device, it seems like it cant be detected.. 

[sdgardne]

Is there a specific reason you are going all the way back to Desktop V5? That's pretty darn old, and 6.1 was pretty stable...

As for that error message, there are 2 KBs that I find that reference it:

• KB19480 "Error 1904.Module" displays when trying to install BlackBerry Desktop Manager
• KB03928 "Error 1904. Module <path & file name> failed to register" appears while installing the BlackBerry Desktop Software

Plus some release notes:

• http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=en9460BlackBerry_Des...
• http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=en13002BlackBerry_De...

Especially going so far back, you may need to do a cleaner removal and reinstalling...this post has a process, most of which should be useful for your situation:

• http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!

[sunstorm24]

hahaha.. i know its old.. but will v6 work for winxp?

[sdgardne]

Check here:

• http://us.blackberry.com/software/desktop/desktop-pc/system-requirements.html

Good luck!

[sunstorm24]

lemme try that.. sorry im really having a hard time but thank u so much for your patience.. ur such a big help

[sdgardne]

You are most welcome!