Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Desktop Software for PC

Reply
New Contributor
vitak
Posts: 3
Registered: ‎03-25-2013
My Device: Bold
My Carrier: T-mobile
Accepted Solution

install bb pc desktop

[ Edited ]

Hello.

In end of installation system give me a following message and falled down.

Any ideas? thx.

Please use plain text.
Hall of Famer II
sdgardne
Posts: 47,316
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: install bb pc desktop

Hi and Welcome to the Community!

Unfortunately, your post does not include anything about the error message you encountered...can you try again please?

Thanks!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
vitak
Posts: 3
Registered: ‎03-25-2013
My Device: Bold
My Carrier: T-mobile

Re: install bb pc desktop

My apology.
I reupload image, hope it will be alright.

New url is: http://netlion.cz/bberror.PNG

 

It say something like "during the instalation of component {97f81af1-0e47-dc99-a01f-c8b3b9a1e18e} happend error HRRESULT: 0x80070bc9"

 

Please use plain text.
Hall of Famer II
sdgardne
Posts: 47,316
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: install bb pc desktop

That's better...thank you (of course, I depend on your translation!!). I don't find anything about that in the public KB except for one related to BES:

  • KB27547 Clean installation of BlackBerry Enterprise Server 5.0 SP3 fails with error "Microsoft SQL Server Native Client installation has failed".

But perhaps the same issue is the cause -- Windows Updates?

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
vitak
Posts: 3
Registered: ‎03-25-2013
My Device: Bold
My Carrier: T-mobile

Re: install bb pc desktop

Thank you. I install all windows updates and installation was successful finished.

Please use plain text.
Hall of Famer II
sdgardne
Posts: 47,316
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: install bb pc desktop

You are most welcome...enjoy!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.