Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Desktop Software for PC

Reply
New Member
Danishgod
Posts: 2
Registered: ‎08-09-2012
My Device: 9300
My Carrier: Rogers

matching desktop software to your BB 9300

do we have to make a choice on desktop software versions when we have a certain model of BB?  i have a 9300 and am having problems with Desktop.  Any advice would be appreciated

Please use plain text.
JSanders
Posts: 82,865
Likes: 22,671
Solutions: 5,839
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: matching desktop software to your BB 9300

Nope, not at all, there is no correlation between your handheld device operating system version and the desktop software version number.

 

You may have OS 6 on your 9300, and use the latest Desktop Software 7.0




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Member
Danishgod
Posts: 2
Registered: ‎08-09-2012
My Device: 9300
My Carrier: Rogers

Re: matching desktop software to your BB 9300

the desktop keeps bombing.  i am told that 6 is a better choice for the 9300 and that 7 is made for newer models.

Please use plain text.
JSanders
Posts: 82,865
Likes: 22,671
Solutions: 5,839
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: matching desktop software to your BB 9300

No, that's not true. You can use either 6 or 7




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.