organizer applications not supported

Beakman · ‎01-28-2013

Hello,

I recently upgraded my PC (Windows 7/Microsoft Office 2010) and have installed the latest version of BlackBerry Desktop Software v7.1. The smartphone (Torch 9810) and the PC recogonize each other however when I go to configure the organizer settings a message pops up saying "The organizer applications on your computer are not supported". I am trying to configure Microsoft Outlook 2010 however it seems like it doesn't know it's there. I have unistalled and reinstalled the Desktop software, rebooted numerous times and the message keeps popping up.

Any ideas?

Thanks.

sdgardne · ‎11-28-2008

Hi and Welcome to the Community!

Since you say it's 2010, this KB came to mind:

KB24040 Support for Microsoft Office 2010 Click-to-Run installation

See if that applies.

Good luck!

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organizer applications not supported

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