08-02-2010 01:01 PM
i installed desktop manager and blackberry device manager using the installation cd.
i wanted to transfer some music to my bb from my pc.
the manual says i need to do this through media manager in desktop manager.
THERE IS NO MEDIA MANAGER OPTION!
i only have these options in my desktop manager: application loader, backup and restore, device switch wizard, synchronize.
i have looked under all these settings and still have had no luck.
somebody help me please!
i have even tried repairing the software in control panel.
08-02-2010 01:10 PM
Hi and Welcome to the Forums!
Media Manager is an optional component within DTM. It sounds as if the version you installed did not include the option. You will need to download the appropriate version and re-install. You should not need to uninstall what you already have installed. You can obtain all current versions here:
Good luck and let us know!
08-03-2010 06:46 PM
i have now installed the latest software, but there is a catch!
roxio shows my music on the pc but it does not appear on my bb..
08-03-2010 10:28 PM
Well, sorry to sound dumb, but did you synchronize and/or copy any of the music to your BB? Are you attempting to use Media Manager or Media Sync? They are different...but running one to get the media onto your BB is naturally required in order for it to be on your BB.
Let us know!