05-27-2008 09:38 AM
Guys! Help please!
Our server crashed and before everything was fine- now I have a new server and re-installed BB DM. I use redirector via MS exchange server. When i connect for first time it finds outlook profile OK and I can do everything with DD DM but the E-mail settings are greyed out! The server status is Offline and will not connect.
It says "e-mail settings are not available without an online connection to your messaging system"
I have opened ports on server to no avail!
Windows SBS 2003 - BB DM is version 18.104.22.168
Any info greatefully recieved - I am sure it is something local or from server reconfig - but cannot find anything different!
Mnay thanks in advance
06-02-2008 11:43 PM - edited 06-02-2008 11:46 PM
<editted due to incorrect advise - I didnt read the post correctly!>
Can you confirm via the Event Logs that the Mail subsystem has started?
Can you connect to your email on that PC (You may need to create a Mail profile to test this)
Are you using the Desktop Redirector?
What is the "Status" say?
Thanks in advance.