Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

Desktop Software for PC

Reply
New Contributor
traccer750
Posts: 4
Registered: ‎01-28-2009
Accepted Solution

sync issue

I loaded the desktop software on my new computer which is 64 bit, Vista. From the first time I tried to sync, I get a "unkown error" and it no longer syncs. The software worked fine on the 32 bit system. Any solutions?
Please use plain text.
Forums Veteran I
bbhorrigan
Posts: 2,036
Registered: ‎12-04-2008

Re: sync issue

No solutions, I haven't heard of anyone getting the DTM working in 64bit vista, are you using 4.7?
******************************************************************


If someone helped you give them kudos. Research all info!
Please use plain text.
New Contributor
Dennis1825
Posts: 2
Registered: ‎01-27-2009

Re: sync issue

I am using 4.7 and using Windows Vista 64 with no problems.  Just the one I posted earlier regarding administrative rights.
Please use plain text.
New Member
kjhdll
Posts: 1
Registered: ‎01-29-2009

Re: sync issue

I am having the same issues when I try to sync.  Do I need to load a different version other than 4.7 to get it to work?

Please use plain text.
New Contributor
traccer750
Posts: 4
Registered: ‎01-28-2009

Re: sync issue

I didn't have to. I just turned off admin rights, installed 4.7, then turned on admin rights again. Works without any problems for me.
Please use plain text.