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sleemberry
Posts: 6
Registered: ‎08-25-2012
My Device: torch 9810 AT&T and storm 9550 verizone
My Carrier: AT&T and verizone

unable to download documents to go applications on my torch 9810

Whenever I try to download documents to go apps from blackberry appworld it says 'this application is not available for your device OS. My torch 9810 has OS 7.1. Please what do I do, I seriously need these apps. Thanks
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BlackBerry Technical Advisor (Retired)
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: unable to download documents to go applications on my torch 9810

Hello sleemberry and welcome to the BlackBerry® Support Community Forums.

 

Sorry to hear you are having issues downloading Documents to Go.

 

Are you trying to download the free version or the premium version?

 

If the free one, it comes included with your device software and can be reinstalled using the BlackBerry® Desktop Software.

 

Check out http://bbry.lv/hHlOy1 for steps on how to install core applications.

 

Thanks! 

-HMthePirate

 

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