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New Contributor
sleemberry
Posts: 6
Registered: ‎08-25-2012
My Device: torch 9810 AT&T and storm 9550 verizone
My Carrier: AT&T and verizone

unable to download files over 5MB

Whenever I try to download files of over 5mb size with my device, the download fails after getting to 4.9mb. What do I do please
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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: unable to download files over 5MB

Hey sleemberry,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Do you have a media card present in the BlackBerry® Storm2™ 9550 smartphone?

 

Also what type of file are you trying to download?  

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


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New Contributor
sleemberry
Posts: 6
Registered: ‎08-25-2012
My Device: torch 9810 AT&T and storm 9550 verizone
My Carrier: AT&T and verizone

Re: unable to download files over 5MB

yes I have a media card of 2gig size and I try downloading .exe files
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