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Desktop Software for PC

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maggieblack63
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maggieblack63
Posts: 1
Registered: 03-17-2010
My Carrier: vodafone

unable to open msgs in desktop manager after download

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03-19-2010 07:03 PM

Hi there, I have purchased the B/B 9700 on vodafone i have downloaded msgs to print however when I try to open them I have an error msg saying cannot open IPD format no program I have will open them. Any suggestions/advice would be great as I need to be able to print msgs/emails.  Other than that it is a great smart phone.  Thanks

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Elite II
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tanzim
Posts: 7,844
Registered: 04-01-2008
My Carrier: grameenphone

Re: unable to open msgs in desktop manager after download

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03-20-2010 01:22 AM

Hi maggieblack,


Welcome to BlackBerry support community forums.


To read/print messages you need to use a 3rd party application called ABC Amber BlackBerry Converter. Check the link. Just remember to make a backup if your device data in your PC then use the ABC Amber to read and convert to print.

tanzim                                                                                  
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