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Contributor
cdvonstinkpot
Posts: 31
Registered: ‎01-27-2012
My Carrier: Sprint

v. 7.1.0.37 Synchronization Error- cannot sync anymore

These links detail my error, & my debug logs, please someone advise on how to repair this error, it says to report this to technical support, but there's no button anywhere to do so, so I'm reporting it here instead.

 

Error Message:

http://tmp.chris.superspeedyservers.com/BB%20Error.jpg

 

Generated Logs:

http://tmp.chris.superspeedyservers.com/devicedir.txt

http://tmp.chris.superspeedyservers.com/deviceinfo.txt

http://tmp.chris.superspeedyservers.com/eventlog.txt

http://tmp.chris.superspeedyservers.com/screenshot.bmp

Please use plain text.
BlackBerry Technical Advisor
hatchback
Posts: 1,853
Registered: ‎09-09-2010

Re: v. 7.1.0.37 Synchronization Error- cannot sync anymore

Hey cdvonstinkpot,

 

Please review the following article that provides a workaround for the following error:


A program error occurred at line 131 in .\Error.cpp. Please report this error by sending a log to technical support.
http://btsc.webapps.blackberry.com/btsc/KB32032


Let us know if you have any other questions.
Thanks.

-HB

 

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