Desktop Software for PC

[slangille]

When I download the desktop software, it is requiring my windows login and password. I am correctly entering the password; however, it is returning an error - please enter correct password.

Below is a link of the screen shot.

http://www.flickr.com/photos/stewandirene/3110632207/

My main goal is to transfer the contacts on my blackberry to Outook.

[bbhorrigan]

Did you recently change your password? does your outlook have a diffrent password? it has to be something to do with that

[bbinmyhart]

This is not desktop software. Here is the link to it:

https://www.blackberry.com/Downloads/browseSoftware.do

[slangille]

I did change my password - I did not have one set before this. Even after I reinstalled the bberry software it prompts me to enter a valid password.

[bbinmyhart · Accepted solution]

Again that is not Desktop Manager install window. It is most likely administrative service for some resource kit.