01-21-2013 03:52 PM
Office 365 email with some users using Blackberry Business Cloud services and some using imap settings. Office 365 organization rule is set to append a disclaimer to email messages. The disclaimer contains images. When a user sends an email from the blackberry device, the disclaimer is appended to the message but it is in text format. So the recipient receives the alt= setting instead of the image.
If the email is sent from a rich client such as Outlook the images appear at the recipient, even on the Blackberry.
Can someone explain how the blackberry works related to O365 as described above.
01-23-2013 02:21 PM
new emails are sent in plain text so teh image will not be shown
replies are in the format recieved so that why rich text is working