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New Contributor
HLEK
Posts: 3
Registered: ‎06-17-2012
My Device: Curve
My Carrier: T-Mobile
Accepted Solution

Messages Being Flagged As [SUSPECTED SPAM] due to Blacklisted Blackberry Server

We have a few Blackberries accessing Office 365 email on a P1 plan. The BlackBerries are connected via the BIS service. However all outgoing messages are flagged as {SUSPECTED SPAM].

 

Below I have included the headers for a message sent to my gmail account: When I do a search it appears the sending blackberry server is blacklisted... I contacted the service and paid $110 to delist the RIM server however after delisting, the problem does not seem to have gone away. Please resolve this ASAP. It has been confirmed by Microsoft and other parties to be a RIM problem and it is affecting our ability to conduct business...

 

 

 

Delivered-To: hamilton.esi@gmail.com

Received: by 10.216.211.93 with SMTP id v71csp115038weo;

       Fri, 15 Jun 2012 12:10:46 -0700 (PDT)

Received: by 10.50.212.70 with SMTP id ni6mr3057131igc.30.1339787445525;

       Fri, 15 Jun 2012 12:10:45 -0700 (PDT)

Return-Path: <SRS0=GlrQpk=ES=lekoil.com=lekan@srs.bis6.us.blackberry.com>

Received: from smtp11.bis6.us.blackberry.com (smtp11.bis6.us.blackberry.com. [74.82.85.11])

       by mx.google.com with ESMTP id t1si2566693igj.42.2012.06.15.12.10.44;

       Fri, 15 Jun 2012 12:10:45 -0700 (PDT)

Received-SPF: pass (google.com: domain of SRS0=GlrQpk=ES=lekoil.com=lekan@srs.bis6.us.blackberry.com designates 74.82.85.11 as permitted sender) client-ip=74.82.85.11;

Authentication-Results: mx.google.com; spf=pass (google.com: domain of SRS0=GlrQpk=ES=lekoil.com=lekan@srs.bis6.us.blackberry.com designates 74.82.85.11 as permitted sender) smtp.mail=SRS0=GlrQpk=ES=lekoil.com=lekan@srs.bis6.us.blackberry.com

Subject: [SUSPECTED SPAM] Re: Test

Received: from b17.c3.bise6.blackberry ([192.168.0.117])

by srs.bis6.us.blackberry.com (8.13.7 TEAMON/8.13.7) with ESMTP id q5FJAi4C019978

for <hamilton.esi@gmail.com>; Fri, 15 Jun 2012 19:10:44 GMT

Received: from 172.29.196.203 (cmp33.c3.bise6.blackberry [172.29.196.203])

by b17.c3.bise6.blackberry (8.13.7 TEAMON/8.13.7) with ESMTP id q5FJAf9x023479

for <hamilton.esi@gmail.com>; Fri, 15 Jun 2012 19:10:41 GMT

X-rim-org-msg-ref-id: 805527522

Message-ID: <805527522-1339787437-cardhu_decombobulator_blackberry.rim.net-1918307389-@b26.c3.bise6.blackberry>

Reply-To: lekan@lekoil.com

X-Priority: Normal

References: <CAC6gA25YbtXK=ncNYNjUovkNObnFoLQwtZ9J6aV7rJctrBqOtg@mail.gmail.com>

In-Reply-To: <CAC6gA25YbtXK=ncNYNjUovkNObnFoLQwtZ9J6aV7rJctrBqOtg@mail.gmail.com>

Sensitivity: Normal

Importance: Normal

To: "Hamilton Esi" <hamilton.esi@gmail.com>

From: lekan@lekoil.com

Date: Fri, 15 Jun 2012 19:10:34 +0000

Content-Type: multipart/alternative; boundary="part1831-boundary-1455220660-1524047569"

Please use plain text.
New Contributor
HLEK
Posts: 3
Registered: ‎06-17-2012
My Device: Curve
My Carrier: T-Mobile

Re: Messages Being Flagged As [SUSPECTED SPAM] due to Blacklisted Blackberry Server

MORE INFORMATION: The IP address shown below one of the servers that is blacklisted please advise:

 

Received: from smtp08.bis6.us.blackberry.com (smtp08.bis6.us.blackberry.com. [74.82.85.8])
Please use plain text.
New Contributor
HLEK
Posts: 3
Registered: ‎06-17-2012
My Device: Curve
My Carrier: T-Mobile

Re: Messages Being Flagged As [SUSPECTED SPAM] due to Blacklisted Blackberry Server

This has been resolved. Blackberry devices were reconfigured to connect to Office365 using Outlook Web Access.

Please use plain text.