Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Device Synchronization

Reply
New Contributor
parisvbb
Posts: 4
Registered: ‎04-08-2014
My Device: Blackberry Bold
My Carrier: Vodafone
Accepted Solution

Restoring old email.....

I have a blackberry that is connected to a bes on domain we no longer us so it hasn't recieved any new email for 2 weeks. It has been using imap to get the new domain via Google. We now want to use office 365 instead with blackberry cloud for 365.

 

My question is, if I backup the blackberry with the desktop software - wipe it, add it to the new bes on office 365. Would I be able to restore the email to 1 inbox. At the mo theres inbox and inbox desktop.

 

Thanks.

Please use plain text.
Guru III
knottyrope
Posts: 29,947
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Restoring old email.....

you wont be able to restore those messages that way

 

Can you connect outlook to that old server? then you could export the email and maybe 265 has a way to import it

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


Please use plain text.
New Contributor
parisvbb
Posts: 4
Registered: ‎04-08-2014
My Device: Blackberry Bold
My Carrier: Vodafone

Re: Restoring old email.....

So if I setup a user on bes then after copy some email to their exchange account the email copied over should show?

 

If so yes I can connect oulook to the old account save pst then connect outlook to the new account and import the pst.

 

 

Please use plain text.
New Contributor
parisvbb
Posts: 4
Registered: ‎04-08-2014
My Device: Blackberry Bold
My Carrier: Vodafone

Re: Restoring old email.....

this kind of worked but after importing the old email its date and time on the imported mail on the blackberry is the same time as the import rather than the original. Even though it shows the right time on outlook.

 

 

 

Please use plain text.