04-08-2014 12:34 PM
I have a blackberry that is connected to a bes on domain we no longer us so it hasn't recieved any new email for 2 weeks. It has been using imap to get the new domain via Google. We now want to use office 365 instead with blackberry cloud for 365.
My question is, if I backup the blackberry with the desktop software - wipe it, add it to the new bes on office 365. Would I be able to restore the email to 1 inbox. At the mo theres inbox and inbox desktop.
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I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
04-09-2014 01:32 PM
you wont be able to restore those messages that way
Can you connect outlook to that old server? then you could export the email and maybe 265 has a way to import it
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V
04-09-2014 02:59 PM
So if I setup a user on bes then after copy some email to their exchange account the email copied over should show?
If so yes I can connect oulook to the old account save pst then connect outlook to the new account and import the pst.
04-16-2014 03:54 AM
this kind of worked but after importing the old email its date and time on the imported mail on the blackberry is the same time as the import rather than the original. Even though it shows the right time on outlook.