Device software for BlackBerry®

[NoorRM]

Hello everyone .. I really wish if anyone could help me solving my problem ! My little brother used my app world ID on his device .. Then suddenly all of my bbm contacts have been added to his bbm and vis versa ( meaning that his contacts have been added to my bbm as well ) it's like we are sharing the same bbm user !! Same name , same picture, same in everything but in two different phones .. I want to get things back to normal ! So if you please know ,, tell me what should I do ?!

[FozzieBear · Accepted solution]

Hello NoorRM

Sorry to hear about the issue you are experiencing with BBM contacts.

Please see the following article on expectations when using the same BlackBerry ID on multiple devices for BBM:

http://www.blackberry.com/btsc/KB28543

One of you will need to create a new BlackBerry ID and change the BlackBerry ID for your device by following this process:

http://www.blackberry.com/btsc/KB26694

They will also need to repopulate their BBM contact list manually under the new BlackBerry ID.

Have a great day.

[NoorRM]

Thaaaank you so much for your help ! I'll do whatever needed to get things back to normal ! Thank you again FB

[FozzieBear]

You're welcome!