Device software for BlackBerry®

[alhamad]

When I upgrade to BBM 5 the send picture option disappear. I have Bold with OS 4.6. I even tried to upgrade my old curve and the same issue occurs. My device is connected to BES 4.1.6 MR 7.

Any ideas?

[JSanders Resident Expert]

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alhamad wrote:

My device is connected to BES 4.1.6 MR 7.

Any ideas?

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Have you inquired with your BES Admin if something in the IT Policy disallows it?

[alhamad]

Yes, and he is not applying any restriction on BBM.

[JSanders Resident Expert]

Ok, using BBM v5, so if you open a chat with a single person, press the Menu key... what options do you show on the menu?

Any Send options?

What does your Menu show?

[alhamad]

All options except the send file.

Send location is also available.

[JSanders Resident Expert]

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alhamad wrote:

All options except the send file.

Send location is also available.

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Could you please say what is "All Options"?

List them.

[alhamad]

Here is a list of options, when bb button is hit in a chat window:

Add Smiley

Clear Chat

Copy Chat

Email Chat

Invite to Confrence

Set Subject

Send Location

Contact Profile

Ping Contact

PIN contact-name

Edit AutoText

Show Symbols

Switch Input Language

Switch Application

End Chat

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