Device software for BlackBerry®

[dougwyan]

Hello out there-  can anyone help?  I have an 8830 using Blackberry Internet service to get my work email sent to my phone.  It's working except that when I reply to a message the Blackberry has been auto generating 2 different notification emails;  One with the subject line "Delivered re: mesage"  which reads  "your message was delivered to the recipient"  and a second message with the subject line "Relayed re: message"  which reads "

Delivery to these recipients or distribution lists is complete, but delivery notification was not sent by the destination:"  Is anyone familiar with these?  Can I fix this with a rule?

THANKS IN ADVANCE,
Doug W

[gramercygirl]

I'm getting the same auto notifications, but only on some emails sent from my BBerry 8830 Curve--I have Verizon. Does it happen when there's been a delay sending messages? I only get these messages on my outlook, not on my bberry. Did anyone answer this question? Thanks!

[BBsingh]

delivery receipts are controlled on your BlackBerry. go to Messages>options>email settings> and then set the delivery receipts accordingly based on different emails that are set up on your BB. here is link to a KB with detailed functionality.

http://www.blackberry.com/btsc/dynamickc.do?externalId=KB12835&sliceId=SAL_Public&command=show&forwa...

http://www.blackberry.com/btsc/dynamickc.do?externalId=KB12661&sliceId=SAL_Public&command=show&forwa...

[dhudgens]

Looking at the second link in your message, it appears that delivery receipts are automatically sent when your BB receives a message and there is no discussion about how you can turn them off.  Is there a way to keep them from being sent when I receive a message on my BB 8830.  It has always been my practice not to send read receipts and, to me, delivery receipts are much the same.

[rickl912]

I have a Pearl on Verizon. As of today, I am still having the problem that Blackberry sends a delivery receipt even though I have all options set to "No" (for both of my accounts). This happens even if I haven't yet checked the e-mail on my phone.

In my opinion, this is a serious issue that needs to be fixed.

We receive an increasing amount of spam which should not see my address, as well as other customers/prospects/colleagues who request delivery receipts should not automatically get them. There tends to be the assumption that if the e-mail is delivered, it has been read and therefore will be acted upon. Whether a receipt is be sent should only be up to me, not RIM or Verizon.

To RIM/Verizon (and other carriers I'm sure) please address this issue asap.

Thank you.

Rick

Message Edited by rickl912 on 09-25-2008 06:05 PM

[Broxx]

One year later and Blackberry still hasn't listened and is still sending delivery receipts without the users' approval!

[Broxx]

Over a year later and Blackberry is still sending them!