05-24-2012 07:27 PM
05-24-2012 07:33 PM
05-24-2012 07:39 PM
05-25-2012 03:45 AM
I'm not trying to be difficult in not providing the information you ask for, it's just that I am such a neophyte in re. to the co mputer and smartphone hardware and software, that I do not know where to seek out the answers. It is all a foreign language to me. I really need a lot of help. I'm still stuck. I received a message from the co. pointing out that the file is a zip file and that must be my problem. I have downloaded win zip and now don't know what to do w/ it. Thanks, Holly, if you want to try me w/ the questions again, maybe I could go to the Geek Squad w/ them tomorrow.
05-25-2012 11:27 AM
I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier
05-25-2012 03:04 PM - edited 05-25-2012 03:07 PM
This might help you unzip your file. Also the ehow site has tons of info to learn from
I would contact Plimus about thier SPY software installation, it is their product after all
05-25-2012 03:07 PM
Let's start over with the basics.
05-25-2012 04:05 PM
05-26-2012 12:52 AM
The BB is a curve, 8530. And the other info. is V22.214.171.1243 (Bundle 1596.platform126.96.36.1992) I need assistance answering your last question. Thanks, Holly
05-26-2012 08:09 AM
the Geek Squad gentlemen got it to the phone, but, I believe the error message said that the file was too large to open. He then tried every app, he could think of to get it to open, to no avail. What else do you need to know about the file? I will be happy to provide whatever info we need.
What is the full and exact nameof this file to which you refer?