Welcome to the Official BlackBerry® Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

Device software for BlackBerry®

Reply
New Member
dsuleiman
Posts: 1
Registered: 11-24-2009

Cannot Receive Email or BBMs

I've had this problem for over a week - I can send emails and messages through BBM with no problem, but I cannot receive any data - not even whether the message was delivered or not.

 

I've tried battery pulls, re-registering (I do get the registration message), resending service books (im sure im getting those though), called STC Al-jawal (my phone provider) and they've deactivated and reactivated my service - STC are uselss and have been no help, and none of the above solutions are working.

 

The only way I am getting anything is through wifi, which is vert unpractical. Ive read a few other people have had this problem, but I couldnt find anyone who said they managed to solve it yet.

 

Would really appreciate any help. I have a Curve 8900.

 

Thank you!

Please use plain text.