Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

Device software for BlackBerry®

Reply
New Member
tapirsflownaway
Posts: 1
Registered: ‎10-07-2009

Curve 8520 browser problems - please help!

I've had my Curve 8520 for three weeks and it was working like a dream. However, yesterday evening, the browser application suddenly stopped working. I know it's not an issue with my wi-fi, as my laptop is still working fine. When I try to load the browser and visit a website, it flashes up "requesting..." as normal, and then goes to "loading" with a white screen, but refuses to load the web page. What's wrong with it? I've tried changing options in the browser configuration, but nothing works. Please help me!
Please use plain text.
JSanders
Posts: 67,092
Topics: 483
Likes: 20,530
Solutions: 5,271
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: Curve 8520 browser problems - please help!

With any glitch on a BlackBerry, first off do a battery pull reboot,

 

With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. 


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

Please use plain text.
New Member
Curve_8520_Owner_Am
Posts: 1
Registered: ‎01-24-2010
My Carrier: o2

Re: Curve 8520 browser problems - please help!

Had the same exact problem also happened only a few weeks after i got my phone. Make sure the phone is still on and take the battery out. After a few seconds put it back in the phone will automatically restart this may take a few minutes but dont worry it will reboot and then you should be fine. My web browser returned and has not since frozen on the loading screen. Hope that helps

Please use plain text.
New Member
yonicohen73
Posts: 1
Registered: ‎06-03-2011
My Carrier: Virgin Media

Re: Curve 8520 browser problems - please help!

have a browser problem too,

 

I bought my curve 8520 just under a month ago, everything worked fine, then all of a sudden the browser just shows me strange squares and symbols. So when there's a prblem with a blackberry, i do the battery pull restart.

 

So i did that, then opened the browser, and it was still just squares and symbols. i did the attery pull 3 more times, no change. I cleared the history, cache and cookies, and it was still the same. What do i do???

 

Hopefully i will be able to get it back to normal asap so someone please tell me what to do?? All the alternate browsers on app world are **bleep** and dont work.

 

PLEASE HELP!!! :Helpsmilie::manmad:

Please use plain text.
New Member
vishd
Posts: 1
Registered: ‎04-12-2012
My Carrier: airtel

Re: Curve 8520 browser problems - please help!

on my blackberry my browser is not opening!

i know it sounds strange but yeah when i click on the browser option nothing happens,my home screens stays the same!i can not even use it over wi-fi..

PLEASE HELP :Helpsmilie:

Please use plain text.