Device software for BlackBerry®

[Manzy]

I just upgraded my Bold 9700 but can not open blackberry protect... its giving me this message net_rim_bb_dryad_guiymbol'security.deviceUnderAttack'

what should i do?

[JSanders Resident Expert]

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

Now, try again.

[Manzy]

I have tried this maybe 5 times now but nothing is changing....

[JSanders Resident Expert · Accepted solution]

Go to options > advanced > Applications and delete Protect.

Now, reboot again as described above.

Then, install Protect again from AppWorld.

[Manzy]

Thanks alot...I have been assisted...it worked

[JSanders Resident Expert]

You're welcome, good luck.