Device software for BlackBerry®

[JSanders Resident Expert]

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kyimmy wrote:

Hi. I just recently bought an unlocked Blackberry Storm 2 and I couldn't get AIM/MSN messenger to work because "Service is not installed device" so I looked up some information up online. What I got from it is that I needed to update my OS. I go to my desktop manager to update my OS but it says that I do not have sufficient storage. Does this mean I need a bigger memory card? I currenly have 1GB.

Thank you!

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Please don't double post your questions in the forum.

[ELUSIVE1]

I can still send and recieve sms but the mms option is gone.....so i can no longer do it.

[mrsj]

Thank you for this helpful information!  I went to 2 VZWstores & they couldn't help me.  I found this site and your instructions & it worked like a charm!   Thanks so much for the information & your help. 

[Krypto]

Excellent!  I'm glad it was able to help!

[Cligini]

Hi Krypto,

I have followed your steps numerous times. I've wiped my Curve 8900 (4.6.1.231) countless times and tried to install a few flavors of the latest version 5.0. I keep running into a wall right after it tries to connect to the boot ROM; it just uploads the inage and sits there.

This keeps happening when I use my virtual machine running Windiws 7. On the other hand, the upgrade is not available at all when I use my mac, it just shows the version above and a downgrade. Do you or anyone have anything that I can try?

[Kiterunner2010]

Hi Krypto,

I have two questions --

1. How can I reload the OS in a phone which I bought unlocked from a reseller in UK? I am not sure with which carrier it was initially used (if any, i doubt)

2. I have a problem - The loss of signal, some time fluctuation, during the call. Can this ideally be resolved by reloading the OS?

Regards

Kiterunner

[sdgardne]

Hello,

On behalf of Krypto, I offer the following:

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Kiterunner2010 wrote:

1. How can I reload the OS in a phone which I bought unlocked from a reseller in UK? I am not sure with which carrier it was initially used (if any, i doubt)

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You can use any carriers OS package as long as it is for your specific model BB. If you use another carriers package, insert, between steps 1 and 2 in the procedure, the deletion (on your PC) of a file named VENDOR.XML.

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Kiterunner2010 wrote:

2. I have a problem - The loss of signal, some time fluctuation, during the call. Can this ideally be resolved by reloading the OS?

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More likely this has to do with the quality of signal from your carrier. While some OS levels have been reported to enhance the ability of BBs to receive signal, it cannot be stated that such will happen in your case. I'd suggest, therefore, first updating to the latest OS from your official carrier (whoever you receive support from) and then, if the problem persists, go see them for support with the issue.

Good luck and let us know!

[paulrcgb]

Hi, I'm trying to reload my 9700 OS and when I get to the advanced stage it doesn't allow me to delete all applications. I can delete all application data, but not the applications. The box is greyed out.

I've tried deleting vendor.xml just in case!

Thanks!

[nofrenchtoast]

will it be possible to load OS from verizon?

my carrier is T-mobile but i got the phone from verizon.

[sdgardne]

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nofrenchtoast wrote:

will it be possible to load OS from verizon?

my carrier is T-mobile but i got the phone from verizon.

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Hi and Welcome to the Forums!

Yes -- see my prior post, just two above yours.

Good luck!