08-17-2009 11:53 PM
Hi,
The issue is that I bought a BB used, and it still has the email account of the older owner. When I'm trying to create an account on the BIS website it says that it already have an account created.
I know that there's a way to erase it, but I don't know how....
Please help me!!!
08-18-2009 12:27 AM
Hi
I bought used BB and i try to use Enterprise Activation to activate new email account. The activation has completed and i can send/receive mail well, however the BB also download the old owner new mail into BB. How can i delete old email account ?
Thank you
08-18-2009 06:56 AM
Hi furena,
Welcome to BlackBerry Support Community Forums.
You need to contact your mobile operator and ask them to remove the device from their BIS admin site. Until that you won't be able to use the same the device. Another option could be asking the BIS user ID and Password from the previous owner of the device.
tanzim
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit
08-18-2009 06:58 AM
Hi thuongnguyen,
Welcome to BlackBerry Support Community.
Steps to Delete Email IDs mentioned below -
tanzim
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit