Ginuwine wrote:hey i guys im having the problems as the original poster, however i do have a blackberry bis data plan and my phone is unlocked. the pin is free. and i am just unable to create an account on the fido.blackberry.com site. any help plz. both fido and rim associates that ive tlked to on the phone are clueless about why my phone is not working. thnx so much.
Hi and Welcome to the Forums!
And you've already tried everything (and I really mean EVERYTHING) in this entire thread? If so, then you are pretty much out of luck...BIS is hosted by the carriers. It is not a device function. If your carrier cannot deliver BIS to your device, then there's nothing anyone else can do...
Occam's Razor nearly always applies when troubleshooting technology issues!
Believe it or not, Like's do matter! So, if anyone has been helpful to you, please show your appreciation by clicking the
button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.
Ding!!!! "Exchanged phones"...did BIS work on the first one? If so, then it is possible that the carrier did not fully migrate your BIS account to the new one. Regardless, it's still in the carriers ballpark to resolve as BIS is a carrier-provided service. Make sure you are getting escalated to the carriers dedicated BB Support folks...they can in turn escalate into RIM if needed.
Occam's Razor nearly always applies when troubleshooting technology issues!
Believe it or not, Like's do matter! So, if anyone has been helpful to you, please show your appreciation by clicking the
button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.
The carriers indeed control the BIS accounts. RIM provides the infrastructure that stuff traverses, but the carriers control the accounts. Only suggestion is to keep trying.
Occam's Razor nearly always applies when troubleshooting technology issues!
Believe it or not, Like's do matter! So, if anyone has been helpful to you, please show your appreciation by clicking the
button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.
